Social Security Administration · Iowa
Burlington Social Security Office
Checking…The Burlington Social Security Office serves residents of Burlington and nearby communities across 526xx ZIP codes. The local number is (866) 338-4183, but most services — including benefits, SSN cards, and Medicare — are handled through the SSA national line at 1-800-772-1213.
Before you visit
Schedule an appointment
Avoid 2-hour waits. Call the number, skip the menu, book in 10 minutes.
How to bookTalk to a real person
The IVR shortcut to skip the automated menu and reach a live agent.
The shortcutWhat documents to bring
Required paperwork for Burlington visits — SSN, disability, benefits, more.
Document checklistCurrent wait times
Best and worst days/hours to visit the Burlington office. Avoid the rush.
See peak timesOffice hours
| Monday | 9:00 AM - 4:00 PM |
|---|---|
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Hours subject to change. Call to confirm before visiting. Closed on federal holidays.
Services available
- Social Security Card
- Disability Benefits
- Retirement Benefits
- Medicare
- SSI
Frequently asked questions
Do I need an appointment?
Most SSA field offices, including this one, strongly recommend appointments. Walk-ins are accepted but you may face 1–3 hour waits. See our appointment guide for the fastest way to book one, or check current wait times in Burlington.
What documents should I bring?
Depends on what you're doing. For a new SSN card: proof of identity, proof of US citizenship or immigration status, and proof of age. For replacements: photo ID. See the full document checklist for Burlington.
Can I do this online instead?
Many SSA services are available online at ssa.gov: applying for retirement, requesting a replacement SSN card (in most states), checking benefit status, and updating direct deposit. See our guides on applying for retirement online and replacing a lost SSN card.
Is there parking available?
Parking availability varies. Most SSA offices have visitor parking, but in dense urban areas you may need street parking or a nearby paid lot. Allow extra time.
What if I don't speak English?
The SSA provides free interpreter services in over 150 languages. Call ahead at (866) 338-4183 to request an interpreter for your appointment. See our guide to reaching a live agent.
Other SSA offices near Burlington
If this office doesn't work for you, these are the closest alternatives in Iowa.